Creating a tenant – Planning and Implementing a Microsoft 365 Tenant

The act of creating a tenant is a relatively simple affair, requiring you to fill out a basic contact form and choose a tenant name. Microsoft periodically changes what plans are available for new trial subscriptions. As of this writing, Office 365 E3 is available for a trial subscription. Currently available public trial subscriptions require the addition of payment information, which will cause a trial to roll over to a fully-paid subscription after the trial period ends. See Figure 1.2:

Figure 1.2 – Starting a trial subscription

The signup process may prompt for a phone number to be used during verification (either a text/SMS or call) to help ensure that you’re a valid potential customer and not an automated system.

After verifying your status as a human, you’ll be prompted to select your managed domain, as shown in Figure 1.3:

Figure 1.3 – Choosing a managed domain

In the Domain name field, you’ll be prompted to enter a domain name. If the domain name value you select is already taken, you’ll receive an error and be prompted to select a new name.

After you’ve finished, you can enter payment information for a trial subscription. Note the end date of the trial; if you fail to cancel by that time, you’ll be automatically billed for the number of licenses you have configured during your trial!

Implementing and managing domains

The managed domain is part of the Microsoft 365 tenant for its entire lifecycle. While it is a fully-functioning domain name space (complete with its own managed publicly available domain name system), most organizations will want to use their organization’s domain names—especially when it comes to sending and receiving email or communicating via Microsoft Teams.

Organizations can use any public domain name with Microsoft 365. Microsoft supports configuring up to 900 domains in a tenant; you can configure both top-level domains (such as contoso.com) and subdomains (businessunit.contoso.com) with your Microsoft 365 tenant.

Acquiring a domain name

Many organizations begin their Microsoft 365 journey with existing domain names. Those existing domain names can be used with Microsoft 365. In addition, you can purchase new domain names to be associated with your tenant.

Third-party registrar

Most large organizations have existing relationships with third-party domain registrars, such as Network Solutions or GoDaddy. You can use any ICANN-accredited registrar for your region to purchase domain names.

Services – Planning and Implementing a Microsoft 365 Tenant-2

While there are no deep questions about what each of the service options do, we recommend you spend time exploring the options for the services in the Microsoft 365 admin center.

Security & privacy

The Security & privacy tab houses settings that govern various security controls for the organization. On this page, you’ll find access to the following settings:


                                                                                 

Setting


                                                                                 

Description


                                                                                 

Bing data collection


                                                                                 

Choose whether to allow Bing to collect organization query data.


                                                                                 

Idle session timeout


                                                                                 

Configure the idle session timeout period for Office web apps.


                                                                                 

Password expiration policy


                                                                                 

Choose whether to enable password expiration. Password expiration is disabled by default (and the password policy is governed by the on-premises Active Directory if password hash sync has been configured).


                                                                                 

Privacy profile


                                                                                 

Configure the URL for the organization’s privacy policy and the organization’s privacy contact. The privacy URL is displayed on the
Privacy
 tab of the
Settings & Privacy
 page in the user account profile and when a sharing request is sent to an external user.


                                                                                 

Self-service password reset


                                                                                 

Provides a link to the Azure portal to configure self-service password reset.


                                                                                 

Sharing


                                                                                 

Choose whether to allow users to add guests to the organization.

Table 1.3 – Security & privacy settings

These options can be used to broadly configure security and privacy settings for your organization. As with the settings on the Services tab, these are coarse controls. Fine-grained control is available for some of these items inside their respective admin centers.

Organization profile

Settings on the Organization profile tab are largely informational or used to manage certain aspects of the user experience. On this tab, you’ll find the following settings:


                                                                                 

Setting


                                                                                 

Description


                                                                                 

Custom app launcher tiles


                                                                                 

Configure additional tiles to show up on the Microsoft 365 app launcher.


                                                                                 

Custom themes


                                                                                 

Create and apply themes to the Microsoft 365 portal for end users, including mandating the theme as well as specific organization logos and colors.


                                                                                 

Data location


                                                                                 

View the regional information where your tenants’ data is stored.


                                                                                 

Help desk information


                                                                                 

Choose whether to add custom help desk support information for end users to the Office 365 help pane.


                                                                                 

Keyboard shortcuts


                                                                                 

View the shortcuts available for use in the Microsoft 365 admin center.


                                                                                 

Organization information


                                                                                 

Update your organization’s name and other contact information.


                                                                                 

Release preferences


                                                                                 

Choose the release settings for Office 365 features (excluding Microsoft 365 apps). The available options are Standard release for everyone, Targeted release for everyone, and Targeted release for select users. The default setting is Standard release for everyone.


                                                                                 

Support integration


                                                                                 

Use the settings on this page to configure integration with third-party support tools such as Service Now.

Table 1.4 – Organization profile settings

Like the other Org settings tabs, the settings on this page will be used infrequently—typically when just setting up your tenant and customizing the experience. As with the other Organization profile setting areas, you should spend some time in a test environment navigating the tenant to view these settings and update them to see their effects.